Elite Awarding is an Ofqual-regulated Awarding Organisation
Team Leader or Supervisor (ST0384)
Team Leader or Supervisor: (ST0384): Total £600
100% at Gateway Approval = £600
Resit/retake price (face to face assessment component) = £250
Resit/retake price (remote assessment component) = £200
Late cancellation = £125
*If a withdrawal occurs before the Gateway period, the Training Provider will be issued with a credit note which can be used for another apprentice.
What is the role of the Team Leader or Supervisor – Level 3
Team leader / supervisor qualification
- A Team Leader or Supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.
- Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
- Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Typical Duration: 12-18 months
Standard reference: ST0384
What are the entry requirements for this standard? English and mathematics: Apprentices without Level 2 English and maths will need to achieve this level prior to progressing through the Gateway and taking their end-point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.
What are the possible progression routes? On completion, apprentices may choose to register as Associate Members with the Chartered Management Institute and/or the Institute of leadership and management, to support their professional career development and progression.


Gateway
At this stage, the training provider will submit the apprentice’s portfolio of evidence to us. A presentation title will be sent to you by Elite Awarding once the gateway evidence has been approved by Elite Awarding’s independent assessor.

Planning Meeting
Elite Awarding will arrange a planning meeting to confirm EPA dates. This meeting takes place once all gateway evidence is signed off and the booking form has been completed by the employer/apprentice.

The EPA Consists Of Two Distinct Assessment Methods
Assessment Method 1:
Presentation with questions and answers
Overview: Apprentices will prepare and deliver a presentation (followed by questions and answers) based on topic(s) covered within theapprenticeship.
Duration: 50 minutes ( +10% extra time if required)
Presentation: typically, lasts 20 minutes.
Question and Answer: typically, lasts 30 minutes.
Presentation Topic examples:
- Reviewing ways to reduce cost and increase efficiency in a business environment
- Implementing a performance management process within a team or business unit
- Supporting their team through a period of change within their organisation
- Managing a difficult situation within their team
Assessment Method 2:
Professional discussed underpinned by a portfolio of evidence
Overview: The professional discussion will be conducted as follows:
- The professional discussion is a two-way conversation between the apprentice and an independent assessor.
- The professional discussion must be appropriately structured to draw out the best of the apprentice’s competence and excellence.
The portfolio of evidence is used to help underpin this assessment method. The independent assessor will use the portfolio of evidence and mapping documents to help identify discussion areas linked to work-based experience.
Duration: 60 minutes (plus 10% time if required)
The apprentice and the independent assessor can have access to their own copies of the portfolio throughout the professional discussion and both can refer to it as needed.
Venue: Both assessment methods are typically completed remotely on Microsoft Teams.

Grading
To achieve a pass overall, the apprentice must achieve a pass in all assessment methods by meeting all the pass grading descriptors.
To achieve a distinction overall, the apprentice must achieve distinctions in all assessment methods by meeting all the distinction descriptors






